FAQ's

Waterford’s No.1
choice for DIY supplies & fuel

Local, family-owned
and operated business

Helping homeowners
and businesses since 1990

How to shop with McCarthy’s?

  • How does Click & Collect work?
  • When will my Click & Collect be ready?
  • How can I pay for my order?

FAQs

  • My discount code isn’t working.
  • What do I do?
  • What do I do if my item is faulty?

Customer Service

  • What are McCarthy’s opening times?
  • Do I have to be at home for the delivery?
  • How can I contact McCarthy's?

Delivery & Returns

  • How much does delivery cost?
  • How do I return items to McCarthy’s?
  • How do I cancel an order if I’ve changed my mind?

Privacy & Security

  • Is it safe to use my credit card?
  • Is all the information I give confidential?
  • How do I unsubscribe from your Emails and/or SMS marketing messages?

Terms & Conditions

  • What are the terms & conditions of your website?