FAQ's

Waterford’s No.1
choice for DIY supplies & fuel

Local, family-owned
and operated business

Helping homeowners
and businesses since 1990

FAQs - FAQ

My discount code isn’t working. What do I do?

If you’ve noticed your discount code isn’t working, then get in touch with our team. There might be an error in our system, or the code might be expired. Whatever it is, we’ll help you solve the problem.

What do I do if my item is faulty?

If you’ve ordered an item from McCarthy’s and it’s arrived damaged, broken, or faulty, then get in touch with our team immediately so we can replace it.