Privacy Policy
McCarthy’s Homevalue Ltd. is an online store selling building materials, D.I.Y., fuel, heating oil, and garden products in Ireland. Our website address is mccarthystramore.ie.
At McCarthy’s Homevalue Ltd. we understand that the privacy of our customers is extremely important. This privacy policy outlines the types of personal information we collect, how we use and protect it, and your rights regarding your personal data.
Collection of Personal Information
We collect personal information such as your name, address, email address, telephone number, payment details, and any other information that you provide when you place an order with us or sign up for our newsletter. We may also collect information about your browsing behaviour and device, such as your IP address and browser type.
Use of Personal Information
We use your personal information to process your orders, communicate with you about your orders, provide customer support, and send you marketing communications if you have opted-in to receive them. We may also use your information to improve our website and services, and to comply with legal obligations.
Disclosure of Personal Information
We may disclose your personal information to third-party service providers who assist us in processing orders, delivering products, or conducting marketing activities. We may also disclose your information to law enforcement or regulatory authorities if required by law.
Data Security
We take the security of your personal information seriously and have implemented appropriate technical and organisational measures to protect it from unauthorised access, loss, or misuse.
Your Rights
You have the right to access, rectify, erase, or restrict the processing of your personal information, as well as the right to object to the processing of your data for marketing purposes. To exercise your rights, please contact us at info@mccarthystramore.ie.
Cookies
We use cookies on our website to improve your browsing experience and personalise content and advertising. You can control cookies through your browser settings.
Your Right of Withdrawal (EU Consumer Rights)
In accordance with EU Directive 2011/83/EU on Consumer Rights, if you are a consumer purchasing goods online from us, you have the right to withdraw from your contract within 14 calendar days of receiving your goods, without giving any reason.
To exercise this right, you may:
- Complete the withdrawal form on our website at: https://mccarthystramore.ie/pages/eu-withdrawal-form Upon submission, you will receive an automatic acknowledgement email confirming the date and time your request was received.
- Email us directly at info@mccarthystramore.ie stating your name, order number, and intention to withdraw.
Please note: Shopify's native order cancellation covers pre-fulfilment cancellations only and does not constitute the statutory Right of Withdrawal under EU law. The dedicated withdrawal form, the "Withdraw from Contract" footer link, and the automatic acknowledgement email are provided via Revoq specifically to meet our obligations under EU consumer protection legislation.
Upon valid withdrawal, we will reimburse your payment within 14 days of receiving the returned goods, using the same payment method as your original transaction. You are responsible for the direct cost of returning goods.
The right of withdrawal does not apply to perishable goods, personalised/bespoke items, or sealed goods unsealed after delivery.
Changes to this Privacy Policy
We reserve the right to update this privacy policy at any time, and we will notify you of any changes by posting the updated policy on our website.
Contact us
If you have any questions about this Privacy Policy or the way we handle your personal information, please contact us at info@mccarthystramore.ie.
Last updated: 06/16/2026